Ask us to remove your data
For anybody, customer or not, whose name or documents may be inside an Olee product. No account needed, and nothing to prove first.
Last updated 11 September 2026 · Applies to every Olee product · Olee AI (Pvt) Ltd
Contents
01
First: it is probably not ours to delete
Almost everything personal inside an Olee product was put there by one of our customers, an employer who received your CV, a company whose bot you chatted to, an office that uploaded a document naming you.
For that material the customer is the controller and we are their processor. They decide whether it is deleted, and we act on their instruction. Writing to them directly is both faster and the only route that can end in a decision.
If you do not know who holds it, or they will not answer, write to us anyway. We will identify the organisation, pass the request on, and tell you we have done it.
02
What you can ask us for
To be told what we hold about you, and where it came from.
To have something corrected. If a summary, a score or an extracted record misstates what a document says about you, that is our problem to fix, not yours to live with.
To have it removed, where it is ours to remove.
To object to how it is processed, or to ask us to restrict it, under the Personal Data Protection Act, No. 9 of 2022.
03
If your name is in a judgment
OleeLaw operates a searchable library of judgments of the Supreme Court and the Court of Appeal of Sri Lanka, together with Acts of Parliament. Everything in it is public record: judgments are delivered in open court and published by the courts.
It is not on the open web. The library sits behind a login, is available only to organisations that have bought access, is not crawlable, and nothing in it will appear in a public search for your name.
We will take a judgment out of the library on the request of a person named in it, and we will not require you to prove a legal entitlement first.
04
How to write to us
Email hi@olee.ai. Tell us your name, anything that helps us find the record, a company you dealt with, a date, a case number, the document, and what you want done.
We acknowledge within 3 working days.
We answer in full within 30 days.
We may ask for enough information to be sure the request is about you. We will not ask for more than that.
It costs nothing.
05
What we cannot do
We cannot delete a customer's own record of their business, an invoice, an audit entry, a transaction, where the law requires them or us to keep it.
We cannot remove a judgment from the courts' own published record. Ours is a copy; the original is theirs.
We cannot decide on a customer's behalf whether to delete something they control. We can only pass the request on, and tell you what they said.
06
If we get it wrong
Tell us, at hi@olee.ai, and a person will read it rather than a template. You may also complain to the Data Protection Authority of Sri Lanka. Olee AI (Pvt) Ltd will not treat you differently for having done so.
Questions about this document go to hi@olee.ai. Anything about your account or a charge is faster at the same address.